Technical and strategy notes from Ecuador.
SEO and AI-powered search, cybersecurity, LOPDP, automation and vCIO — for companies that take technical decisions seriously.
Dash: support tickets integrated with WhatsApp — like Nano, but for support
Dash is the WhatsApp-integrated support ticket software for SMBs in Ecuador: it turns every conversation into a ticket, assigns it per agent, honors SLAs and measures everything. Like Nano, but for support.
The end of Google (as you knew it): what it means for your business
People no longer search only on Google. They ask ChatGPT, Perplexity and Gemini — and those models choose what to cite by different rules. How to position your business in AI search.
LOPDP compliance for SMBs: where to start (without spending a fortune)
Ecuador's LOPDP applies since 2023 to almost any company that processes personal data. How to start compliance with quick wins, without hiring a full-time legal team.
Track: contract management (CLM) for companies in Ecuador, with alerts before every deadline
Track is the CLM for companies in Ecuador: it centralizes client, supplier and employee contracts, keeps who, when, how and how much clear, and alerts your team in time to renewals and expirations — with a dashboard and alerts.
Aida: the AI knowledge base your company needs before it automates
Aida is the internal knowledge base with vector search and an AI agent: it documents how each team works, answers your staff's questions, and reveals where AI is already ready to help. The first step to automating with purpose.
Nano: the WhatsApp CRM for Ecuadorian SMBs your team will actually use
Nano is the minimalist WhatsApp CRM for SMBs in Ecuador: lead and deal pipelines, multi-user WhatsApp on the Cloud API (fully Meta-compliant), automatic capture, and integration with SRI, Contífico and PayPhone.
Forge: AI-first project management your assistant keeps up to date
Forge is AI-first project management: projects and issues with dependencies, comments and definitions of done. Agentic-first over MCP — your assistant creates, updates and closes issues, gives you reports and tells you what to do today.
Otto: the agent that routes every WhatsApp to the right system — sales to Nano, support to Dash
Otto is the WhatsApp integration with a routing agent: it classifies every inbound message and hands it to the right backend — sales to Nano, support to Dash. One number, the right system behind it.